Privacy Policy

Effective Date: 1st Jan 2021

Vortex Products Limited

Registered Office: London, United Kingdom

At Vortex Products Limited (“we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website.

1. Information We Collect

We collect the following types of personal data:

  • Name
  • Email address
  • Phone number
  • Business name and nature of business
  • Physical address (billing and shipping)
  • Payment details (processed securely)
  • IP addresses

2. How We Collect Data

We collect personal data through:

  • Brochure download forms
  • Newsletter sign-up forms
  • Account creation on our e-commerce platform
  • Checkout and order fulfillment processes
  • General website usage (IP addresses via analytics)

3. Use of Third-Party Services

We use third-party services, including Google Analytics, to better understand user interaction and improve our services.

4. Purpose of Data Collection

The data we collect is used for:

  • Fulfilling orders and providing services
  • Managing your account
  • Sending marketing communications (with your consent)
  • Enhancing and improving our website and offerings

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing or other purposes.

6. Location of Business

Our business is located in the United Kingdom, and we primarily sell and provide services within the UK.

7. Account Creation

Users may create an account on our website to streamline their shopping experience and manage their purchases.

8. Data from Minors

We do not knowingly collect or process data from individuals under the age of 16.

9. Contact Information

If you have any questions regarding your personal data or this Privacy Policy, please contact us at:

Email: [email protected]